Distribution round-up - Carpet and Flooring
A key resource for the industry, distributors ensure manufacturers are able to supply their products to market as efficiently and effectively as possible. In July, CFJ published the inaugural Distribution Leaders supplement, highlighting those companies who are ‘excelling, despite the challenges’ of sustainability and unpredictable prices for expenses such as transport. Here, a few of those companies reflect on the (mostly very successful) year just gone and look forward to the future!
Lisa Tomlin, ceo, Carpet & Flooring
2018 has been another successful year for Carpet & Flooring, and we’re delighted that much of these successes have been focused on our customers, employees, and the environment. Firstly, we have invested heavily in improving and enhancing our logistics and IT – enabling us to deliver a more streamlined service to our customers.
To further enhance the customer experience, we launched a trade counter refurbishment program, starting with our Manchester and Kent branches. More products are now available to ‘pick and go’ to ensure a speedy service, meaning our customers can access everything they need to get on with the job – a fantastic choice of floor coverings, screeds, adhesives and tools – alongside a friendly face and a free cup of coffee!
Our environmental impact is something we’re constantly striving to improve, so with this front of mind, we have started to upgrade our delivery fleet to new and more efficient Euro 6 engine vehicles. We have re-routed the journeys made daily by our delivery vans, allowing us to reduce miles travelled by 200,000 per year, resulting in an estimated reduction of 216 tonnes of CO2 annually - an achievement we’re very proud of and will continue to prioritise.
Additionally, we achieved ISO18001 certification - one of our core objectives for 2018. Health & Safety is paramount to us and having the validation of our management systems and controls represents our continued investment in our people and organisation.
All of this has geared us up for a fantastic start to 2019 – we can’t wait to hit the ground running!