Software - Mayne Computer Technology
MAYNE Computer Technology is a small company based in Staffordshire with over 25 years in the carpet industry.
The company says its Mosaic system is designed for all types of carpet and flooring companies and is modular and very flexible in design so customers can choose the modules they require both initially and in the future as the requirements of the business change.
The system can be accessed from any suitable PC, laptop or tablet with internet access and is available with a reportedly low upfront setup fee, followed by a monthly fee per-user which includes upgrades and support.
With this system, Mayne says, an estimator can produce a quote while with the customer, check stock availability and arrange a convenient fitting date. Fitters can view and update orders and fitting diaries.
The system can help by automatically generating emails to customers to confirm orders, fitting dates and more.
To assist busy owners/managers, the system can also produce and generate daily/weekly emails of KPI reports which can be viewed on smart phones and tablets.
Mayne’s customers include Greendale Carpets & Floorings, Millers Specialist Floorcoverings, Phloor, and Busby Carpets.
Greendale Carpets say: ‘Mayne has been the back bone of our business for over 10 years and we are delighted to say that the support we receive from all the staff at Mayne Computer Technology gives us a great sense of security. The system is sound and always accurate, enabling the business's finances to be managed effectively to reach its goal as a non profit making mutual trading organisation.’
Busby Carpets say: ‘What has always been missing from any business software alternative providers I have used in the past, was the human touch. With Mayne computers there is a very real person at every level to talk me through and hold my hand when things just don’t make sense, this for me is priceless. Great friendly company that works hard to get things right.’