The Academy ‘bridges the gap’

WITH a continued shortage of skilled, industry-qualified fitters, the Academy for Excellence in Flooring is responding with new course dates for this autumn, while also refreshing content to include new innovations in flooring and improve the benefits of being a master installer.

After the three-day master installer course, experienced fitters will leave with a manufacturer-accredited qualification that allows them to offer a new lifetime workmanship warranty on Quick-Step wood and laminate floors.

The master installer badge also demonstrates the installer is among the most skilled in the industry, capable of undertaking even the most complex of installations.

Course content has recently been refreshed to accommodate the extra wide and long planks of the new Majestic laminate and Massimo wood collections and how to adapt installation techniques to overcome the challenges faced by these large formats.

For installers actively involved in LVT, the Academy offers a similar master installer scheme, exclusively for Quick-Step’s LIVYN luxury vinyl collection. Again, the two-day, pass or fail course, results in master installers being the only floor fitters able to offer a new lifetime workmanship warranty on LIVYN installations.

Lee Thompson, technical manager, Academy for Excellence in Flooring, said: ‘As we enter the busiest time of the year for floor installation, the lack of qualified floor fitters is never more apparent.

‘With full order books and long lead times, the industry is still far from matching supply with demand. We’re committed to addressing this divide, and with the scheduling of more master installer courses than ever before, we’re reacting to the increased demand for industry recognised accreditations.

‘What’s more, to demonstrate our commitment to the fitters who pass through our doors, we have improved our workmanship warranty from two-years to lifetime, an industry first and one we are confident will have wide appeal to fitters and consumers alike.’

The master installer scheme reportedly has direct sales benefit for installers, with many reporting an uptake in work because of the accreditation. Listed on the Quick-Step website,, master installers are given access to all fitting-related enquiries from customers.

This alone generates an increase in volume of leads, and along with the extra assurance that comes from Quick-Step name for independent enquiries, the master installer badge has financial benefits too.
New autumn course dates:

  • Wood & Laminate master installer three-day course
  • Monday 18-Wednesday 20 September
  • Monday 2-Wednesday 4 October
  • LIVYN master installer two-day course
  • Monday 11-Tuesday 12 September
  • Tues 26-Wednesday 26 September
  • Monday 9-Tuesday 10 October
  • Wednesday 11-Thursday 12 October

The Academy for Excellence Flooring is holding master installer courses for wood and laminate, and LVT this autumn.
0161 8776955