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‘A badge with benefits’

UNDERGOING the Master Installer programme at the academy doesn’t just improve your installation credentials, it also opens access to a range of business benefits, says the academy.


It adds: ‘After successfully passing the Master Installer programme, installers not only become Quick-Step approved installation professionals, but they can also start to enjoy a range of exclusive business benefits, most notably a manufacturer-backed lifetime warranty on workmanship that gives peace of mind for homeowners.’


Alongside the warranty, Master Installers feature on the Quick-Step website, which received more than 13,000 searches for installers in 2021. As online shopping grows exponentially, this number is likely to increase and is just another great reason to sign-up for a course at the academy.


Says Lee Thompson, technical and procurement manager, Academy for Excellence in Flooring: ‘Undoubtedly, the lifetime workmanship warranty is a big reason for consumers to select a Master Installer to fit their new Quick-Step wood, laminate, or vinyl floor, but being listed on the Quick-Step website, which received more than 100,000 stockist enquiries in 2021 alone, is also a big reason to become a Master Installer.


‘The pandemic has changed shopping habits, and this has been felt in the flooring industry. Online enquiries offer an increasingly valuable stream from customers looking for quality workmanship. Online is now not necessarily about hunting out the lowest price.’


Alongside the website listing, Master Installers are also given access to the Quick-Step stockist database within their area, allowing them to build links with any of the brand’s outlets listed on the website and forming valuable relationships that can provide a regular flow of work.


Other perks of the Master Installer scheme include a free technical helpline, marketing packs, ID card, quotation guidance, and warranty forms. As Lee is keen to point out, it’s a compelling package:


‘The professionalism of installers is hugely important for consumers as they are often spending considerable amounts on a new floor, so having the right tools available to build confidence shouldn’t be underestimated. That’s not just in the knowledge and skills gained, but also in the way the business relationship is approached. That’s why we ensure every Master Installer is fully supported: an approach that’s professional from start to finish.’


The Master Installer programme is available for laminate, vinyl, and wood floors. The three-day pass or fail course covers practical, technical, and theoretical knowledge to ensure the programme represents the industry’s most highly-skilled installers.


Master Installers are required to refresh their skills every three-years to ensure high standards of workmanship are upheld. Courses can be booked directly through the academy’s website.
www.quick-step-academy.co.uk

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